We’re a people business — our success relies on the skills and happiness of every one of our team.
That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality … and we offer all sorts in return. We must be doing things right — we were recently awarded AA Hotel Group of the Year.
We can offer careers across our collection of hotels ... or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude — we’ll teach you the rest.
At Andrew Brownsword Hotels and ABode Hotels, we believe in recognising talent and potential. But we also know that everyone’s different and that people develop new skills all the time. So there’s no set career path here, but all kinds of ways you can progress and find yourself. If you want a change of direction or change of scene, please come and talk to us about it.
+ LEVEL 1 - ENTRY LEVEL TEAM MEMBER
Apprentice
+ LEVEL 2 - TEAM MEMBER
F&B Assitant / Host / Commis de Rang / Commis Sommelier / Chef de Rang
+ LEVEL 3 - SUPERVISOR
Brasserie Supervisor / Restaurant Supervisor / Food & Beverage Supervisor / Head Waiter / Sommelier
+ LEVEL 4 - ASSISTANT HEAD OF DEPARTMENT
Assistant Brasserie Manager / Assistant Restaurant Manager / Assistant Food & Beverage Manager / Assistant Head Sommelier
+ LEVEL 5 - HEAD OF DEPARTMENT
Brasserie Manager / Restaurant Manager / Head Sommelier
+ LEVEL 6 - SENIOR HEAD OF DEPARTMENT
Food & Beverage Manager
A hotel is built around its people. So we take having a happy, productive team very seriously. We want all our staff to feel they belong and can fully realize their potential at Brownsword Hotels. Here are some of the things we’re doing to help:
BENEFITS
As a member of our team you’ll enjoy plenty of benefits, such as:
+ Hotel Discounts
Great discounts on food, drink and rooms at all our hotels.
+ Perks, Rewards & Surprises
Access to Perkbox, a High Street shopping discount website, where you can pick up exceptional bargains.
+ Employee Recognition Scheme
Our Employee Recognition Scheme, which rewards staff with High Street store vouchers for going above and beyond.
+ Gym & Pool Use
For sporty types, use of our gyms, hotel pools, golf courses and putting greens.
+ 24-hour Helpline
A free 24-hour helpline and one-to-one counselling are available to all staff if they need personal support.
+ Childcare Vouchers
We’re really child friendly and family oriented — you can even claim childcare vouchers.
+ Cycle to Work Scheme
Our cycle to work scheme means you can buy bikes and accessories tax free, saving you up to 50% on cycling gear.
+ Staff Meals & Subsidised Accommodation
Some of our sites have staff accommodation available at a fantastic rate. You also get free staff canteen meals while you’re on duty.
TRAINING
If you want to progress we are here to help, what we can do for you:
We’ve set up a management development programme
There’s also a dedicated customer service programme
Otherwise, you can sit down with your line manager to tailor your very own development programme
You’ll get the chance to experience working at some of the best hotels/restaurants in the UK
Each of our hotels is a one-off, brimming with character, history and charm. The Brownswords’ personal preference isn’t dictated by footfall or fashion. It’s all about intuition and originality — places with ambience, places with pedigree … places that feel right. We go out of our way to make sure our staff feel comfortable being themselves at work, valued for who they are, and part of the wider family. We refine and polish, improve and tweak, make every detail count. For us, being different is a badge of honour.
All our hotels have their own stories and heritage, their own features and quirks. From Devon to Glasgow, Brownsword hotels are integral to their place, part of the local fabric, connected to the environment that surrounds them. We’re a tight ship, with a small management team. Senior staff are hands on and very involved in the day-to-day running of the hotels. We believe work should be enjoyed, that we should derive satisfaction from offering the best possible service, that we should stand by each other, our hotel and our company.
Quality is at the heart of all we do. Our buildings and grounds are impeccable, our bed linen is as crisp as can be, and our artisan breakfast bread is baked to perfection. We take pride in every detail.
But it’s the quality of the guest experience that sets Andrew Brownsword and ABode hotels apart. Our professional, highly trained teams put guests at ease from the moment they step in through the door. We make sure they enjoy a refined, super-comfortable stay with us, a bespoke experience that’s the next best thing to being at home.
